Benify - empathic HR
My current
role
As the interaction designer for Benify's front-end and payment engine teams, my role involves enhancing the app and portal experience for end users. I lead ideation workshops for concepts and design visions, and refinements for our angular component library.
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I work in close collaboration with the product team and developers every day, where our collective goal is to make each new version better than the last.
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Biggest wins so far
Personalise the experience
Our goal was to increase user engagement by making content more relevant and adding a personal touch, measured by log in-rate and concluded order-loops.
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The target of the experience was international employees who were reasonably tech-savvy and used their wellness allowance to order benefits.
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The solution: workshopped and user-tested a like-function and a shortcut function, both of which were WCAG-approved.
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Pay by card
The project brief was to make it possible for Swedish users to pay by card in the Benify platform.
During the project, I supported workshops for user flows and requirements with stakeholders, designed and refined the card flow based around the provider - Adyen.
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Currently working on supporting admins that need to travers the Benify Admin flow as well as the Adyen UI.
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